Privacy Policy

Introduction

At Sunsay, operated by Sunsay Ltd, your privacy is of the utmost importance to us. This Privacy Policy outlines the types of information we collect and how we use it.

Information We Collect

Personal Information

When you register for an account, we collect information such as:

• Name
• Email address
• Billing information

Technical Information

We may also collect technical data such as:

• IP address
• Browser type
• Operating system

How We Use Information

We use the information collected to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional emails and updates
• Monitor and analyze usage and trends

Cookies

We use cookies to enhance your user experience and to collect statistical data. You can set your browser to refuse cookies, but this may limit your ability to use some portions of our services.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion or close your account, we will delete your personal data within 30 days, unless we are required by law to retain it for a longer period.

Data Deletion

You have the right to request the deletion of your personal data at any time. To submit a deletion request, please email us at backoffice@sunsay.com. We will process your request and delete your data within 30 days of receiving your request.

Third-Party Services

We may share your information with third-party service providers to perform services on our behalf, including:

• Payment processing providers
• Analytics providers (e.g., usage analytics and crash reporting)
• Cloud hosting and infrastructure providers
• Email delivery services

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe your child has provided us with personal information, please contact us at backoffice@sunsay.com.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at backoffice@sunsay.com.